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Teri S.

Extensive Drainage Work, Master Bathroom Renovation

Once again I am a tremendously pleased to be a Ground Up Foundation Repair customer. I am remiss for not writing earlier to commend Derek and his crew on the extensive drainage work done at our home.

I can’t believe how quickly and efficiently your team worked to complete a job of this magnitude. I was overwhelmed by this daunting project. The scope of knowledge involved in the planning and execution was obvious when compared to the handful of other companies who quoted our job. I appreciated the time you spent each day showing me what you had done and explaining how each step would impact our home.

I wish I had taken a picture of the day when all three entrances to our house were inaccessible and Daniel picked up my daughters and lifted them over the trench so they could get into the house. Your staff was truly a pleasure to work with. It gives me great peace of mind and pleasure to watch the water streaming out of the new drainage pipes, knowing it is not in my basement destroying the foundation!

The satisfaction with the drainage work is what made Ground Up the obvious choice to do our master bathroom renovation. Our new master bathroom is amazing. The work was well done, quick, and thorough. Jim, you, and your men went the extra mile with details that will insure we do not have a repeat of the problems with the old bathroom. The experience and dedication of your team is evident, making everyone involved a pleasure to deal with.

Thank you for guiding me on so many of the difficult decisions that needed to be made. Your expertise and skill are priceless. We are so proud of the beautiful spa-like retreat you created for us! Thankfully it is difficult for me to even remember the old bathroom.

The one thing that noticeably sets Ground Up Foundation Repair apart from other companies I have used and watched is the respect you have for your clients’ homes. Without fail, each and every night I was thrilled to watch the men clean up the job site, both inside and out, putting things back together in and around our home so that our lives were affected as little as possible. Neighbors even commented on how clean you kept our job site.

We have years of projects at our home and are relieved to have found Ground Up Foundation Repair. Your work ethic is like no other company I have seen. It has truly been a pleasure working with you! If I may ever serve as a reference for you, or if you would like to show other customers the work you have done at our home it would be my pleasure.

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