At GROUND UP FOUNDATION REPAIR, WATERPROOFING AND CONCRETE LEVELING, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or communication platforms—including text messaging.
1. What Information We Collect
When you visit our website, contact us, or schedule a service, we may collect:
- Personal Information: Name, email, phone number, home address, and details about your repair needs.
- Technical Data: IP address, device/browser info, and how you interact with our website (via cookies and analytics tools).
- Communication Preferences: Including opt-ins for text messages, calls, and emails.
2. How We Use Your Information
We use your information to:
- Respond to service requests and schedule inspections.
- Communicate important updates about appointments, quotes, and follow-ups.
- Share helpful tips, maintenance reminders, or special promotions (if you opt in).
- Improve our website, services, and customer experience.
We never sell your personal information.
3. Text Messaging Compliance
By providing your phone number and opting in, you agree to receive automated and non-automated text messages from GROUND UP FOUNDATION REPAIR, WATERPROOFING AND CONCRETE LEVELING related to your service requests, project updates, or promotional offers.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply, depending on your mobile carrier.
- You can opt out anytime by replying STOP to any text message.
- Reply HELP for more information or contact us directly at (615) 624-1027.
We respect your communication preferences and comply with all applicable TCPA and CTIA regulations.
4. Sharing Your Information
We may share limited information with:
- Trusted partners who help us manage our operations, schedule services, or support our website.
- Legal authorities when required to comply with laws or protect our business.
All partners are required to follow strict privacy and data protection practices.
5. Cookies & Tracking Tools
We use cookies and analytics to:
- Understand how visitors interact with our site.
- Improve your browsing experience.
- Customize content based on location or behavior.
You can manage your cookie settings in your browser at any time.
6. Data Security
We protect your data through:
- Encrypted forms and secure servers.
- Access-controlled databases.
- Ongoing data protection practices to prevent misuse or unauthorized access.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request updates, corrections, or deletion of your information.
- Unsubscribe from emails or texts at any time.
To make a request, contact us at info@groundupfoundationrepair.com.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone in this age group.
9. Policy Updates
We may revise this Privacy Policy as our services or legal obligations change. Any updates will be posted on this page with the latest revision date noted at the top.
Contact Us
If you have questions about this Privacy Policy or how your information is used, contact us:
GROUND UP FOUNDATION REPAIR, WATERPROOFING AND CONCRETE LEVELING
Phone: (615) 624-1027
Email: info@groundupfoundationrepair.com
Website: groundupfoundationrepair.com